For Thirsty Camel, keeping stock moving efficiently across a busy retail liquor operation depends on having equipment that can handle both volume and consistency.
James Turner, Retail Operations Manager, oversees the day-to-day activity at their Aveley site, where approximately 60 pallets are received weekly. With pallets averaging 1.2 tonnes and racking systems requiring stacking up to three levels high, the demands on equipment are constant.
“We needed a unit that won’t buckle under the load,” said Turner. “It’s not just about moving pallets; it’s about handling weight, working within tight spaces and keeping everything flowing.”
A proven solution across multiple sites
The decision to invest in Baoli came after positive experience at another site within the network.
“We already had the same unit at our Lakelands site, and it’s been fantastic for us there,” Turner explained. “When we looked at what was available in the market, Baoli stood out in terms of height, weight capacity and manoeuvrability.”
After comparing equipment options, Baoli stood out as the right choice, Turner added,
“It’s the best unit we could ask for from a cost-benefit perspective.”
Built for Daily Demands
For their daily operations, Thirsty Camel selected the Baoli ER15 walkie stacker, the two models they have are used for varied tasks, from unloading deliveries to stacking pallets and loading vans. Turner commented,
“The side-shift function is a standout for the team. It makes handling loads easier and more efficient, especially in tighter areas.”
Ownership, reliability and support
For Thirsty Camel, the decision to purchase rather than rent was driven by long-term reliability and confidence in the equipment.
“We prefer to own our units,” Turner said. “You’ve got the warranty, and in our experience, they hold up better than previously used equipment.”
Support from local Territory Manager, Ken Bowers, has also played an important role.
“Ken’s been fantastic, and the service overall has been excellent. Any issues that have come up have been handled proactively.”
Advice for other businesses
For businesses considering a switch to Baoli, Turner’s recommendation is simple:
“Test it. Make sure it’s fit for purpose. We had a site assessment done by Ken first, and that made the decision straightforward.”